Privacy Policy

1. Information We Collect

Personal Information: When you register, log in, or place an order, we may collect your Name, Billing Address, Shipping Address, Email Address, and Phone Number.

Payment Information: Your transactions are processed through secure encrypted payment gateways. We do not store your complete Credit/Debit card details, bank account information, or UPI PINs on our servers.

Technical Data: We may automatically collect information such as your IP address, browser type, and interactions with our website using cookies and analytics tools to improve your shopping experience.

2. How We Use Your Information

Order Fulfillment: To process payments, pack your pooja items and groceries, and arrange deliveries.

Communication: To send order confirmations, delivery updates, tracking details, and customer support responses.

Platform Improvement: To analyze user interactions and improve our website, product collections, and customer experience.

3. Information Sharing

We respect your privacy and do not sell or rent your personal information.

Your information may only be shared with trusted third parties such as:

• Logistics Partners: Courier and delivery services for secure shipment of your orders.
• Payment Gateways: To securely process online transactions.
• Law Enforcement: When required by law or to protect our legal rights and comply with regulations.

4. Data Security & Your Rights

We implement appropriate security measures to safeguard your personal data against unauthorized access, misuse, or disclosure. You may request to review, update, or delete your personal information at any time by contacting our support team.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic. By using our website, you consent to the use of cookies in accordance with this Privacy Policy.

6. Changes to This Privacy Policy

VAIDHIKA MART reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on this page.

7. Contact Us / Grievance Officer

Entity: VAIDHIKA MART
Email: care@ecomnext.shop
Phone: +91 98765 43210